FAQs

FAQs

Please read the FAQs. It is very likely the answer to your question is covered below and you will get an answer much more quickly than by contacting us.
 



Where do I find information about the programs on Discovery Channel?

Visit our Shows section for the latest information on Discovery Channel programs. Use the menu to navigate to find your favourite program.

How do I get your channels?

Our channels are available from a number of providers on a number of platforms. A full list, with channel numbers, can be found here.  

What are your channel numbers?

All our channel numbers are listed here

Your channel has stopped working?

If you are experiencing technical problems please contact your provider directly as it is most likely a technology issue they are best placed to answer. A list of operators can be found here.

When will a program be on TV?

TV schedules are finalised two weeks before transmission.  For the latest information visit our online TV guide or individual program page here. You should also follow our social media accounts as we post program news and scheduling information here as well.

I've missed an episode. How can I catch-up?

Check out our online TV Guide and search for the program or use the drop down menu. Shows are repeated at various times following the premiere screening.

Can I watch programs on demand?

Some operators have video on demand services that feature our programmes. Use your operators search facility to find our programmes on their platform. A list of operators can be found here.

Can I buy programs and merchandise?

Discovery Networks Australia and New Zealand does not distribute DVDs of its documentaries, however, we suggest trying the following retail outlets: Beyond Home Entertainment, JB Hifi and Sanity.

Alternatively, you can contact Beyond Home Entertainment via +61 7 3267 9888.

For New Zealand email info@bhe.co.nz or call +64 9 477 2146. 

For other merchandise, please try www.zazzle.com.au or www.cafepress.com.au


Can I use clips from your programs in a presentation?

Some clips on our YouTube Channel are embeddable free of charge. Instructions on how to do this are available here. If you embed the video you must include the appropriate channel and programme credit.  

Due to copyright reasons we are unable to supply clips and images for all programs. Discovery Access has clips that can be licensed for a fee. 

Can I buy the rights to your images or programs?

For programme sales and other commercial arrangements please visit the Discovery Enterprises International (DEI) site here or the Discovery Access site here.

I am a journalist and want information. Who do I contact?

For media enquiries please contact AUNZ_Writeus@discovery.com or visit Discovery Press Web here. Registration is required.

Who owns Discovery?

Discovery Channel is part of Discovery Networks. To find out about Discovery Networks, its management team and portfolio of channels please visit the corporate website here

What channels do you air in Australia and New Zealand?

Discovery has 6 channel brands in the Australia and 2 in New Zealand covering factual and lifestyle & entertainment programming. Channels include Discovery Channel HD, TLC, Animal Planet, Discovery Science, Discovery Turbo Max and Discovery Kids. A full list of channels can be found here

Are you on social media?

Connect with Discovery Channel Australia on Facebook, Twitter and Instagram. You can also find Animal Planet Australia on Facebook and Instagram.

How do I enter a competition?

Go to our competitions page and fill in the entry form here

Competition winners will be notified after the closing date via email. Terms & conditions can be found on each individual competition page.

How do I get the newsletter?

Sign up to the newsletter here. To unsubscribe click the link at the top of the newsletter and we will remove you from the list.

I've got an idea for a program, who do I contact?

Please submit your details via our Contact Us page and a member of the Discovery Networks team will respond with further details. 

How do I become a presenter?

Discovery does not accept unsolicited show reels. If you want to become a presenter you need to contact a production company or casting agent directly. A show reel should be interesting, fun, no longer than 5 minutes in length. Do not go to great expense and get family or friends to help. When you send it to a production company enclose a covering letter and ensure your details are clearly marked. Never send the master copy.

I want to work for Discovery. How do I find out about opportunities?

To see all vacancies and internships visit the careers site here. 
 

Where can I find details about the music used in your program promos?

For a specific title please contact us directly, however, apps including Shazam and SoundHound are also available and can recognise music tracks instantly.

Where can I find details about the music used in your program?

Music used in programmes is often credited at the end of each programme. If its not listed apps like Shazam and SoundHound are available that can recognise music tracks instantly. Alternatively contact us directly and we will do our best to help.

Where can I find details about the music used in adverts?

For music used in adverts you need to contact the advertiser directly. Apps like Shazam and SoundHound are available and can recognise music tracks instantly. 

I live outside of Australia and NZ. Why can’t I watch videos on the website?

Some content is only available to viewers in Australia and New Zealand due to copyright, legal or regulatory reasons.

How can I advertise on your website or TV channel?

We offer a variety of advertising opportunities on our websites and television channels as well as larger integration possibilities with our content. To learn more about commercial opportunities and how your brand can work with us please contact MCN in Australia or Sky Advertising in New Zealand.

Why do adverts sound louder than programs?

Advertisers compress sound levels that when compared against programmes - which have a wider variation in levels - can appear louder. We have recognised this and use perceived loudness meters to measure the actual loudness of the sound.

How do I comment on one of your shows?

Discovery welcomes all feedback from our viewers. If you wish to comment on our programmes or channels please use the contact us page and follow the prompts so we can direct your comment to the appropriate department. 

If your question is not covered by the FAQs please fill out our comments form here.


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